| Issue ID | 1540202 |
| Internal NHTSA # | 11181670 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLE350 |
| Model Year | 2017 |
| File date | 08/02/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Feb 8, 2019 vehicle was southbound on i-45 south of houston all windows closed and sunroof closed. Vehicle speed approximately 75mph. Moderate traffic but nothing forward of vehicle for several car lengths. No high profile vehicles or trucks. Car had been on the road approximately 3. 5 hours without stopping all highway speed. At approximately 11l30am the sunroof exploded up and out of the vehicle without warning. Fortunately i did not lose control of the vehicle. I was able to get the vehicle immediately to the mercedes dealer who was within 4 miles of the incident area. The service manager matt was very quick to tell me that i had to contact mercedes national customer svc to file a report because they wouldn't reimburse the dealership as a warranty issue ( indicating to me that this has happened frequently as the answer was immediate) images show the glass remnants pushed up and outward. Most glass went out of vehicle. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALLAS, TX |
| VIN pattern | 4JGDA5JB0HAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |